Michael Hammer and James Champy, renown authors of the best seller Reengineering the Corporation admitted in a recent interview that they were not prepared for the massive resistance found in reengineerig.

      The consulting firm Zenger-Miller recently conducted a study on the implementation of quality improvement. Findings wereshattering. More than 1/3 of the executives reported TQMwasfailing due to “internal employee resistance.”

       In a recent Fortune magazine article, Patrick Stewart indicated that, in a study of 531 major corporations, found “One of the strongest barriers to accomplishing major change is employee resistance.”

       Senior executives in Fortune 500 companies in a study by the American Management  Association found that less than 50% of  changes in their organizations were successful and that employee resistance was the main reason for failures.

       Michael A. Knaus & Associates collaborates with your management and staff in effectively addressing the “people” issues related to organizational change practices, including: downsizing, transitioning, improving quality, reengineering, reinventing, rightsizing, and transforming activities.
        To inquire about this service, please fill out our form. Thank you!