"I would like to take the opportunity to let you know about the positive feedback I received from the NNF staff on the series of staff development workshops conducted by Michael A. Knaus & Associates. Our goals were to improve communications among technical and administrative staff, to initiate action toward more effective team development, and to deal constructively with recent changes within our organization. These were ambitious goals, but I am pleased to report that we appear to have met them . . ."

"I would like to reaffirm my impression of only positive results from training conducted here by Michael A. Knaus & Associates . . . I think that the positive effect on our workplace has been lasting. Work performance over the past six months (since the sessions) has produced more valuable results than were produced in the prior three years of being in a sort of 'holding pattern' . . ."

"Feedback from clients within our organization indicates an appreciation for Michael's easygoing, yet directive facilitation skills; a style which encourages participants to discuss and deal with sensitive interpersonal issues . . . As a result of his work with departments, clients have reported higher levels of morale and increased productivity . . ."

“I have had the pleasure of seeing the results of Michael Knaus’ training expertise.  I contacted Mr. Knaus about presenting a change management skills program to our faculty of approximately 70 Ph.D. scientists. The feedback that I personally received was positive. The faculty appear more aware of change management and decision making skills and have gained skills for more effectively motivating staff.”

“I want to let you know how grateful we are for some work which Michael Knaus did with our staff. We contacted Mike because we knew that we had some communications issues among the staff that needed to be dealt with and we knew we needed an outside facilitator. Mike met with our managers on several occasions, identified the department’s needs and designed an excellent series of training sessions for our staff entitled “Recognizing the Challenges of Change”. Included in the series were sessions on Stress & Conflict Management, Listening Skills, and Team Building. The feedback regarding the program was excellent. Morale and communication have improved considerably as a result of Michael’s work.”